Privacy Policy
Privacy Policy - the basics
1. Introduction
At Sole Survivor Foot Care, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal and health-related information when you visit our website or use our services.
We are committed to complying with applicable Canadian privacy laws, including the Personal Health Information Privacy and Access Act (PHIPAA) in New Brunswick.
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2. Information We Collect
We may collect the following types of information when you interact with our website:
a. Personal Information
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Name, email address, phone number, or mailing address (via contact forms or booking requests)
b. Health Information
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Health or foot care concerns you choose to share through intake or booking forms
c. Usage Data
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IP address, browser type, referring URLs, pages visited, and general site usage data (collected via cookies or analytics tools)
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3. How We Use Your Information
We use your personal information to:
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Respond to inquiries and appointment requests
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Deliver foot care services
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Send appointment reminders or follow-up emails
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Improve website functionality and user experience
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Maintain secure client records (for service delivery and billing purposes)
We do not sell or rent your personal information to third parties.
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4. Consent
By using our website or submitting your information, you consent to the collection and use of your data as outlined in this policy. Health-related information is collected only with your explicit consent and is protected in accordance with healthcare privacy legislation.
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5. Cookies and Analytics
Our website may use cookies and tools like Google Analytics to track anonymous usage patterns and improve website performance. You can disable cookies in your browser settings if you prefer not to share this information.
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6. Data Storage and Security
Your information is stored securely, whether electronically or on paper. We implement safeguards to protect against unauthorized access, loss, or disclosure of your personal and health information.
If you book online or contact us through third-party platforms (e.g., Square, email), those platforms have their own privacy policies and data security protocols.
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7. Access to Your Information
You may request access to your personal information or ask for corrections by contacting us. We will respond to your request in compliance with applicable laws.
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8. Third-Party Links
Our website may contain links to third-party websites (e.g., booking platforms, health resources). We are not responsible for the privacy practices of those sites.
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9. Changes to This Policy
This Privacy Policy may be updated from time to time. Changes will be posted on this page with the updated date. Continued use of our website after changes are made indicates your acceptance of the revised policy.
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10. Contact Us
If you have any questions or concerns about your privacy or this policy, please contact:
Sole Survivor Foot Care